Shipping policy

1. Shipping Coverage

We currently offer nationwide shipping across Pakistan.

2. Order Processing

  • Orders are processed within 1–2 business days after confirmation.
  • Orders placed on weekends or public holidays will be processed on the next business day.
  • Processing times may be extended during sales, holidays, or periods of high order volume.

3. Delivery Time

Estimated delivery times are:

  • Major Cities: 2–4 business days
  • Other Areas: 3–7 business days

Delivery times are estimates and may vary depending on your location, courier availability, weather conditions, or other unforeseen circumstances.

4. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

Any promotional free shipping offers will be clearly mentioned on the website.

5. Order Tracking

Once your order has been shipped, you will receive tracking information (where available) so you can monitor the delivery status of your package.

6. Delivery Attempts

Our courier partner may attempt delivery more than once. If delivery cannot be completed due to an incorrect address, unavailable recipient, or refusal to accept the package, the order may be returned.

7. Incorrect Shipping Information

Please ensure your shipping address and contact information are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer.

8. Delayed Deliveries

While we aim to deliver all orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Public holidays
  • High shipping volumes
  • Courier service delays
  • Remote delivery locations
  • Other unforeseen circumstances

We appreciate your patience in such situations.

9. Damaged or Missing Packages

If your package arrives damaged or appears to be missing items, please contact our customer support within 48 hours of receiving your order.

Supporting photos may be requested to help resolve the issue.

10. International Shipping

At this time, we only ship within Pakistan unless otherwise stated on our website.

11. Contact Us

If you have any questions regarding shipping or your order, please contact us through our Contact page or customer support channels.